Privacy Statement

Jogogo Media Inc., hereafter referred to as “Jogogo” “we,” “us,” “our,” or the “Company”, is committed to protecting the privacy of those individuals who visit our website (“Visitors”) and individuals who use our Services as defined below (“Customers”). This Privacy Statement describes Jogogo’s privacy practices in relation to the use of the Company’s Websites and the related applications, services, and programs offered by Jogogo (collectively, the “Services”), as well as individuals’ choices regarding use, access and correction of personal information.

If you have questions or complaints regarding Jogogo’s Privacy Statement or associated practices, please contact us at privacy@jogogo.co.

1. Which websites are covered?

This Privacy Statement covers the information practices, including how Jogogo collects, uses, shares and secures the personal information you provide jogogo.co, the Company's Website.

Jogogo's Website has links to other non-Jogogo Websites. The information practices or the content of such other Websites is governed by the privacy statements of such other Websites. Jogogo encourages you to review the privacy statements of other Websites to understand their information practices.

2. What kind of information do we collect?

When expressing an interest in obtaining additional information about the Services, or registering to use the Website or other Services, or registering for an event, Jogogo requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Services or registering for an event, Jogogo may also require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services (“Billing Information”). Jogogo may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). When Visitors apply for a job with the Company, Jogogo may also require you to submit additional personal information as well as a resume (“Applicant Information”). Required Contact Information, Billing Information, Applicant Information, Optional Information and any other information you submit to Jogogo to or through the Services are referred to collectively as “Data.”

As you navigate our Website, Jogogo may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the our Website (such as the Web pages viewed and the links clicked).

Through our “add contacts” feature on the Jogogo Support Website, we may also collect information such as the name, address, phone number or email address of contacts that you choose to share with us. When you provide us with personal information about your contacts, we will only use this information for the specific reason for which it is provided, such as to add new records to your Jogogo support account.

3. How is the information collected used?

The Company uses Data about Jogogo Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use Data about Jogogo Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, our Services and promotional information.

Jogogo may also receive information about Customers from other sources, including third parties from whom we have purchased data, and combine this information with Data we already have about you. This helps us to update, expand and analyze our records, identify new customers, and create more tailored advertising to provide products and services that may be of interest to you.

Jogogo uses Website Navigational Information to operate and improve the Company’s Websites. The Company may also use Website Navigational Information alone or in combination with Data about Jogogo Customers to provide personalized information about the Company. For additional information about the use of Website Navigational Information, please see section 4. Website Navigational Information below.

Jogogo uses services offered by Google and Google Analytics to collect, aggregate and analyze data in order to better understand how the site is used. Jogogo uses these cookies to collect anonymous and aggregated data for a limited time. The data is used, for example, to monitor and analyze site use, improve its functions and more accurately choose content and graphic design, in order to meet visitors' expectations.

Information on how Google Analytics is used and its privacy policy are available on this link.

4. Website Navigational Information

Cookies, Web Beacons and IP Addresses

Jogogo uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Website(“Website Navigational Information”).As described more fully below, we use these cookies or similar technologies to analyze trends, administer the Website and Services, track users’ movements around our Website and Services, and provide personalized content. This section describes the types of Website Navigational Information used on the Company’s Websites and Services, and how this information may be used.

Cookies

Jogogo uses cookies to make interactions with the Company’s Website easy and meaningful. When you visit one our Website, Jogogo’s servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Jogogo, either by opening an account or filling out a Web form (such as a “Schedule a Demo”) or have previously identified yourself to Jogogo, you remain anonymous to us.

Jogogo uses cookies to make interactions with the Company’s Website easy and meaningful. When you visit one our Website, Jogogo’s servers send a cookie to your computer or device. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to Jogogo, either by opening an account or filling out a Web form (such as a “Schedule a Demo”) or have previously identified yourself to Jogogo, you remain anonymous to us.

The following sets out how Jogogo.co uses different categories of cookies and your options for managing cookies’ settings:

Cookie TypeDescriptionManaging Settings
Required cookiesRequired cookies enable you to navigate the Company’s Website and use its features, such as accessing secure areas of the Websites and using Jogogo’s Services. If you have chosen to identify yourself to jogogo, the Company may place on your browser cookies containing a unique identifier. These cookies allow the Company to uniquely identify you when you are logged into the Websites and Services and to process your online transactions and requests.Because required cookies are essential to operate the Company’s Websites and the Services, there is no option to opt out of these cookies.
Functional cookiesFunctional cookies allow Jogogo's Website and Services to remember information you have entered or choices you make (such as your language or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of Jogogo’s Website and Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. Functional cookies may also be used to improve how the Company's Websites and Services function and perform, to enhance and customize your interactions with the Company, and to help us provide you with more relevant messages, including marketing communications. These cookies collect information about how Visitors use our Websites and Services, including which pages visitors go to most often and if they receive error messages from certain pages.Note that opting out may impact the functionality you receive when using Jogogo's Website and Services.
Performance cookiesThese cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.Note that opting out may impact the functionality you receive when using Jogogo's Website and Services.
Targeting cookiesJogogo sometimes uses cookies delivered by third parties to determine how you learned about Jogogo and to display content or Jogogo products and services that we think may interest you. Jogogo does not provide your personal information or your browsing data with third-parties. However, information provided by third parties, such as the ad-word that was clicked that led you to our site, may be re-associated with personal information to create a more comprehensive profile of website Visitors, Customers and Attendees. Jogogo does not utilize third-party advertising networks on our site.Note that opting out may impact the functionality you receive when using Jogogo's Website and Services.

In particular, Jogogo uses the following cookies:

Cookie namePurposeType of cookieExpiry
_ga, _gat, _gidUsed by Google Analytics to collect, aggregate and analyze data in order to better understand how the site is used and improve site performance.Performance2 years
DSID, IDEUsed by DoubleClick to enable remarketingPerformance2 years
langUsed by Jogogo to save the user’s favorite languageFunctional cookiesNever
cookie-noticeUsed by Jogogo to know if the user has closed the cookie messageFunctional cookiesNever

Any other cookies generated by www.jogogo.co and not present in this table are functional or targeting cookies.

Third party cookies

Jogogo uses services offered by Google and Google Analytics to collect, aggregate and analyze data in order to better understand how the site is used. Jogogo uses these cookies to collect anonymous and aggregated data for a limited time. The data is used, for example, to monitor and analyze site use, improve its functions and more accurately choose content and graphic design, in order to meet visitors' expectations.

Web Beacons

Jogogo uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Websites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Website or Service tied to the Web beacon, and a description of a Website or Service tied to the Web beacon. For example, Jogogo may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Websites. Jogogo uses Web beacons to operate and improve the Company’s Websites, Services and email communications.

Log Files, IP Addresses, URLs and Other Data

As is true of most Websites, we gather certain information automatically to analyze trends in the aggregate and administer our Websites and Services. This information may include your Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), device and application identification numbers, your location, your browser type, your Internet service provider and/or mobile carrier, the pages and files you viewed, your searches, your operating system and system configuration information, and date/time stamps associated with your usage. Due to Internet communications standards, when you visit or use the Company’s Websites and Services, we automatically receive the URL of the website from which you came and the website to which you go when you leave our Website. This information is used to analyze overall trends, to help us improve our Websites and Services, to track and aggregate non-personal information, and to provide the Websites and Services. For example, Jogogo uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Websites.

Social Media Features and Single Sign-on

The Company’s Websites may use social media features, such as the Facebook “Like” button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Company’s Website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company’s Website to a profile page of yours that is provided by a third party social media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features. Jogogo also allows you to log in to certain of our Websites and Services using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign-up form.

5. Public forums, refer a contact, and customer testimonials

Jogogo may decide to provide bulletin boards, blogs, or chat rooms on the Company’s Websites. Any personal information you choose to submit in such a venue may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Jogogo is not responsible for the personal information you choose to submit in these venues.

Jogogo may decide to post a list of Customers and testimonials on the Company’s Websites that contain information such as Customer names and titles. Note that Jogogo obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.

6. Sharing of information collected

Service Providers

Unless described in this Privacy Statement, Jogogo does not share, sell, rent, or trade any information with third parties for their promotional purposes.

Affiliates

The Company may share Data about Jogogo Customers with selected Affiliates for customer support, technical operations and account management purposes.

Business Partners

From time to time, Jogogo may partner with other companies to jointly offer products, services, or programs (such as webinars or downloadable content) . If you purchase, specifically express interest in, or register for a jointly–offered product, service, or program from or through Jogogo, the Company may share Data about Jogogo Customers collected in connection with your purchase or expression of interest with our partner(s). Jogogo does not control our business partners’ use of the Data about Jogogo Customers that we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

Third Parties

Section 4 of this Privacy Statement, Website Navigational Information, specifically addresses the information we or third parties collect through cookies and web beacons, and how you can control cookies through your Web browsers. Jogogo does not share any additional information with third parties without prior written consent (unless it is Compelled Disclosure).

Billing

Jogogo uses a third-party service provider to manage payment. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of payment processing on the Company’s behalf.

Compelled Disclosure

Jogogo reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. International transfer of information collected

The Company stores Data about Jogogo Customers in Canada as well as the data that the App generates. To facilitate Jogogo’s global operations, the Company may access such information from around the world. This Privacy Statement shall apply regardless of which country the Data is accessed from by the Company.

8. Communications preferences

Jogogo offers Visitors and Customers who provide contact information a means to choose how the Company uses the information provided. You may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may contact us using the information in the “Contacting Us" section below.

9. Correcting and updating your information

Jogogo may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Websites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for Jogogo to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You may request to review, correct, delete or otherwise modify any of the personal information that you have previously provided to us through the Company’s Websites and Services. If you have registered for an account with Jogogo, you may generally update your user settings, profile, organization’s settings or event registration by logging into the applicable Website or Service with your username and password and editing your settings or profile. To update your billing information, discontinue your account, and/or request return or deletion of Your Data associated with your account, please contact your account representative or the customer service team for the applicable Service. For other requests to access, correct, modify or delete Your Data, please review the “Contacting Us” section below. Requests to access, change, or delete your information will be addressed within a reasonable timeframe. If you are an employee of a Jogogo customer, you may also wish to contact your company’s system administrator for assistance in correcting or updating your information.

10. Customer Data

Jogogo’s Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Jogogo will not review, share, distribute, or reference any such Customer Data except as provided in the Agreement between Jogogo and The Customer, or as may be required by law. The Agreement between Jogogo and The Customer may include but is not limited to the Subscription Agreement, Hosting Agreement, Master Agreement, Implementation Agreement, End User License Agreement, Ongoing Services Agreement, and a Work Order. In accordance with the Agreement between Jogogo and The Customer, Jogogo may access Customer Data only for the purpose of providing the Services or preventing or addressing service or technical problems or as may be required by law.

Jogogo acknowledges that you have the right to access your personal information. If personal information pertaining to you as an individual has been submitted to us by a Jogogo customer and you wish to exercise any rights you may have to access, correct, amend, or delete such data, please inquire with our customer directly. Because Jogogo personnel have limited ability to access data our customers submit to our Services, if you wish to make your request directly to Jogogo, please provide the name of the Jogogo customer who submitted your data to our Services. We will refer your request to that customer, and will support them as needed in responding to your request within a reasonable timeframe.

11. Security

Jogogo uses robust security measures to protect Data about Jogogo Customers and Data about Jogogo Attendees. Because the Company uses the Services to maintain Data about Jogogo Customers and Data about Jogogo Attendees, this information, which is stored in the Services, is secured in the same manner as described in the Security and Architecture Documentation.

12. EU Data Subject Rights

If you are a resident of the EU, you have the following additional rights regarding use and access to your data (as specified under the GDPR).

  • Right of access: You may request a copy of the information that we have on you by sending a request to privacy@jogogo.co. We will reply with seven days and provide a copy of the information within thirty days.
  • Right of rectification: You can update your information at anytime by sending an email to privacy@jogogo.co. We will reply with seven days and correct any incorrect information within thirty days.
  • Right to be forgotten: Under certain circumstances, you can request that we delete your data from our records. The decision on whether we can delete your data is based on factors including compliance, record keeping, and other restrictions that Jogogo does not have control over. To request to have your data deleted, please send an email to privacy@jogogo.co. We will reply with seven days and will do our best to accommodate your request within 30 days.
  • Right to restriction of processing: You can grant or remove consent for processing of your data at anytime by sending an email to: privacy@jogogo.co.
  • Right of portability: If you would like a copy of the data that we have on you in a readable format, please send an email to privacy@jogogo.co. We will reply with seven (7) days and provide a copy your data within thirty (30) days.
  • 13. Consent

    By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.

    14. Contacting us

    Questions regarding this Privacy Statement or the information practices of the Company’s Websites and Services should be directed via email to privacy@jogogo.co or by mail at the following address:  


    JOGOGO  
    Attn: PRIVACY REQUEST
    4115, Saint-Laurent boulevard
    Suite 201
    Montreal, QC

    15. Who We Are

    Jogogo Media Inc. is a Montreal-based technology company providing software as a service to our clients. You can browse our website to obtain additional information on the products and services we provide.